FAQ Page
If you cannot find the answer here please contact us!
1. What is the difference between selfplay and pilot?
Pilot:
No performance required.
One of our boosters will play on your account.
Selfplay:
No performance required.
You will play by yourself on your account.
2. What does ETA mean?
ETA = Estimated time of the service
It's a time within which we will deliver your order.
3. What happens after purchasing leveling orders?
Once you have completed the payment on Wowion.com, we will contact you as soon as possible in order to proceed with the service. After getting in touch with you, we will start working on completing your service within a given ETA. You can freely play on your account whenever booster isn't using it.
4. Are my account details safe with you?
Yes! Your account information will always be safe with our team.
Only you and the player assigned to the service will have access to account information. No other person has access to your order. From our side, you get maximum security in dealing with your account.
5. Do you use bots or scripts?
No! Every single service is done through legit gameplay (by hand).
We track all services in real-time and ensure that no third-party software or scripts are being used.
6. Who is playing on my account?
We are in constant contact with the currently most successful WoW players in the world. Our admission criteria are extremely high, so you get the best players for the job to be completed in time.
7. What if I don't have Discord / Skype or don't want to talk?
All of the communication will be kept in a chat form (text messages). There is no voice communication requirement. Discord and Skype are very easy to install and register in. It's faster to negotiate details in real-time through Discord / Skype is better than regular email.
8. Can I choose the boosting time?
Yes, we will definitely do our best to accommodate any request but keep in mind that our boosters have set up times for their activities too. For more information, contact our Discord support.
9. Can I login to my account while you are boosting it?
You shouldn't. If you keep logging on the account while the booster is on it, it will compromise the security of it and it might get banned due to it, we will can not be held responsible if this will take place.
10. What happens if somebody contacts you in the game while boosting my account?
Our boosters will never answer if they are contacted in the game and they will never reveal that they are boosting your account.
11. Do you allow refunds?
Yes, we do guarantee a refund in case we can't complete the service due to the fault of ours.
12. Can I choose what class you will level for me?
Of course! Price is the same for each class - after purchase simply tell us on which class you would like to get a boost on.